8bit - Swanston Street

First time for me at this place, I was very excited cause I have heard from friends that this is a good place. 

The burger was good, meat is very small compared to the two slices of bread, the crispy onions was very good and crispy.

I won't write more about the food, cause my disappointment is in the service.

Wherever and whenever I purchase food, I expect service depending on the place. But at 8bit at Swanson street, I didn't receive a service at all. I ordered a 8bit cheeseburger and crispy onion rings, the server didn't smile and mislead me when they asked what I wanted to drink, for me this means that the drink is included, I responded that I just wanted a small cup with tap water. This is when I dropped my chin, they replied that there is a water tap on the street that I can use to drink from, but didn't offering a cup or anything. Or I need to pay for the water bottle which is $3,50. I asked again what I had to do cause I just couldn't believe what I heard about this water tap, and they repeated again by saying 'I said that there is a water tap outside this building that you could use.' My respond was 'That is disgusting, no thank you.' They made a comment again and said 'I'm sure they clean it and that it is fresh.' 

This service is a joke, specially when you pay $10 for just a burger.. I have better service at Mc Donald's and Subway, there is no issue to ask for tap water,
they even ask what size and if I want ice in it.